Community Hub

Nancy Potter House opens its doors to the community

Estuary’s new Community Hub in Nelson Close, Topsham, opened its doors to the public on Monday 2nd July.  Our co-founders, Francis Luscombe MBE and Mary Darnley Smith formally opened Nancy Potter House whilst Rev. Janice Cackett from St Margaret’s Church blessed the new Hub.  We were then delighted to welcome school children from Clyst Heath School to take centre stage performing at one of our It’s Fun to Sing sessions.

Nancy Potter House opening hours:

Monday to Friday      9.00am – 5.00pm

Saturday                    9.30am – 2.30pm

As well as a Café, contemporary Library, Day Room, Wet Rooms, Laundry, we also have conference, training, exercise and treatment rooms for hire for business and private functions, meetings and activities and will be open for room bookings outside core opening hours.

Our new Treatment Rooms are open for nail clipping clinics and reflexology sessions; the Laundry and Sewing service is up and running for collection and delivery of service washes and ironing or for repairs and alterations, or you can bring in your own washing and make use of the coin operated machines; the community cafe seats 74 with additional outdoor seating.

A new Estuary ARNI Stroke Rehab Club for people who are rebuilding their lives following a stroke launches Mon 23rd July from Nancy Potter House. Members will have the opportunity to come together for 6 weekly sessions of specialist ARNI (Action for Rehabilitation from Neurological Injury) training led by local instructor, Justin Smallwood. Sessions will consist of 2 hours gentle training in the exercise room followed by coffee and cake in the Hub cafe. To register your interest, email Justin at or call Estuary on 01392 879009 or you can drop in to Nancy Potter House to meet Justin and find out more about the Club on Mon 9th July and Mon 16th July from 10.30-12.30.

A new Needlecraft Group starting up on Thurs 5th July 2.30pm – 3.30pm.  All are welcome, from beginners to advanced skills levels.  First project is to create 1914-1918 remembrance banners/make poppies for Topsham’s Charter Day celebrations.  Come along to see, do, learn or just to join a friendly for a cuppa and a chat.

It’s Fun to Dance is on from 10:30am till 11:30am on Mon July 9th, Thurs July 19th, Thurs 2nd August and Mon 13th August (free or donation).

Friendship Group meet on Tues 10th & Tues 24th July 10.00am till 12 noon (50p per person for teas, coffees or squash.)

For a tasty two course meal and friendly company why not join us on Mondays and Thursdays 12.00 – 1.30pm every week at our regular Lunch Club (just £7.50 for main meal and dessert).

IT Training ‘Taster’ Sessions from 10.30am till 11.30 am on Weds 11th July and Weds 15th August with the next IT Training session starting on Weds 5th September on iPads from 10am till 11 am;   Androids from 11:15am till 12:15pm  1-1 appointments can be made by appointment please ring office on 01392 879009.  Sessions run 0ne session per week for 4 weeks (free or donation).

Join us to experience fun, laughs and good company at a Goldies Sing Along session on Mon 16th July at 11am.  Singing along to 50s, 60’s & 70’s favourites  (£2 donation to Goldies).

Know your Blood Pressure sessions.  The Stroke Association will be coming to Nancy Potter House on Saturday mornings 14th July and September 29th to carry out blood pressure/AF checks and to provide advice and information.  Why not pop in and see them on this important health and wellbeing check?

In addition to the Defibrillator in our Charity Shop in Fore Street we will now have another in Nancy Potter House.  This piece of equipment can and has saved lives in Topsham town centre.  We have two Training Sessions on how to use the Defibrillators on Tues 7th August 1:30pm till 6:30pm and Mon 1st October 2:00pm till 4:00pm in Nancy Potter House.  All are welcome to join us for this potentially lifesaving training.

Please note that there is a disability drop off point in front of Nancy Potter House and a disabled parking space, electric car charging point and limited parking for visitors at the rear of the building.  Return transport can be arranged by calling the Estuary office on 01392 879009.

About Nancy Potter House

The hub is named Nancy Potter House, in recognition of the benefactor of a local trust whose generous support made this important development a reality.

Nearly £2 million was raised from local donors and national funders including a major grant worth £778,100 from the Big Lottery Fund, made possible by National Lottery funding, and grants from the Garfield Weston Foundation and the Bradbury Foundation.

Nancy Potter House is a child friendly and disability friendly facility designed to cater for all members of the community.  It has dementia signage, brail signage, portable hearing loops, baby changing and adult changing facilities, stoma friendly toilets and a free water refill point.

A community project

Hundreds of local people helped shape plans for the hub.  In 2014, local people said they wanted to see “a range of activities for all the community under one roof”.  This became Estuary’s vision for the new facility.

Nancy Potter House will be home to a wide range of health and social care services, educational and social activities, and volunteering opportunities for all the community.  Assisted transport will be available to make it easier for people with limited mobility to access the site.