Nancy Potter House

Nancy Potter House opens its doors to the Community

Estuary’s new Community Hub in Nelson Close, Topsham, opened its doors to the public on Monday 2nd July 2018.  Our co-founders, Francis Luscombe MBE and Mary Darnley Smith formally opened Nancy Potter House whilst Rev. Janice Cackett from St Margaret’s Church blessed the new Hub.  We were then delighted to welcome school children from Clyst Heath School to take centre stage performing at one of our It’s Fun to Sing sessions.

Nancy Potter House opening hours:

Monday to Friday      9.00am – 5.00pm

Saturday                    9.30am – 2.00pm

As well as a Café, contemporary Library, Day Room, Wet Rooms, Laundry, we also have conference, training, exercise and treatment rooms for hire for business and private functions, meetings and activities and will be open for room bookings outside core opening hours.

Bradbury Café times have changed, please make note of the following changes;

Monday, Thursday and Friday – 9am till 4pm

Tuesday and Wednesday – 9am till 3pm

Saturday – 9:30am till 2pm

Sunday – Closed

*Last orders for cooked food will be taken 1 hour before closing time.

**Last orders for drinks and cold items, 30 minutes before closing time.

***Table of 6 or more, please ring in advance to book.

About Nancy Potter House

The hub is named Nancy Potter House, in recognition of the benefactor of a local trust whose generous support made this important development a reality.

Nearly £2 million was raised from local donors and national funders including a major grant worth £778,100 from the Big Lottery Fund, made possible by National Lottery funding, and grants from the Garfield Weston Foundation and the Bradbury Foundation.

Nancy Potter House is a child friendly and disability friendly facility designed to cater for all members of the community.  It has dementia signage, brail signage, portable hearing loops, baby changing and adult changing facilities, stoma friendly toilets and a free water refill point.

 A community project

Hundreds of local people helped shape plans for the hub.  In 2014, local people said they wanted to see “a range of activities for all the community under one roof”.  This became Estuary’s vision for the new facility.

Nancy Potter House will be home to a wide range of health and social care services, educational and social activities, and volunteering opportunities for all the community.  Assisted transport will be available to make it easier for people with limited mobility to access the site.


Our new treatment room is open for nail clipping clinics and reflexology sessions; the Laundry and Sewing service is up and running for collection and delivery of service washes and ironing or for repairs and alterations, or you can bring in your own washing and make use of the coin operated machines; the community cafe seats 74 with additional outdoor seating. For more information on any of the services we provide, please don’t hesitate to contact us, on 01392 879009.

Please note that there is a disability drop off point in front of Nancy Potter House and a disabled parking space, electric car charging point and limited parking for visitors at the rear of the building.  Return transport can be arranged by calling the Estuary office on 01392 879009.