Community Hub

Nancy Potter House opens its doors to the Community

Estuary’s new Community Hub in Nelson Close, Topsham, opened its doors to the public on Monday 2nd July 2018.  Our co-founders, Francis Luscombe MBE and Mary Darnley Smith formally opened Nancy Potter House whilst Rev. Janice Cackett from St Margaret’s Church blessed the new Hub.  We were then delighted to welcome school children from Clyst Heath School to take centre stage performing at one of our It’s Fun to Sing sessions.

Nancy Potter House opening hours:

Monday to Friday      9.00am – 5.00pm

Saturday                    9.30am – 2.00pm

As well as a Café, contemporary Library, Day Room, Wet Rooms, Laundry, we also have conference, training, exercise and treatment rooms for hire for business and private functions, meetings and activities and will be open for room bookings outside core opening hours.

Bradbury Café times have changed, please make note of the following changes;

Monday, Thursday and Friday – 9am till 4pm

Tuesday and Wednesday – 9am till 3pm

Saturday – 9:30am till 2pm

Sunday – Closed

*Last orders for cooked food will be taken 1 hour before closing time.

**Last orders for drinks and cold items, 30 minutes before closing time.

***Table of 6 or more, please ring in advance to book.

Our new treatment room is open for nail clipping clinics and reflexology sessions; the Laundry and Sewing service is up and running for collection and delivery of service washes and ironing or for repairs and alterations, or you can bring in your own washing and make use of the coin operated machines; the community cafe seats 74 with additional outdoor seating. For more information on any of the services we provide, please don’t hesitate to contact us, on 01392 879009.

A new Estuary ARNI Stroke Rehab Club for people who are rebuilding their lives following a stroke launched on Monday 23rd July 2018 from Nancy Potter House. Members will have the opportunity to come together for 6 weekly sessions of specialist ARNI (Action for Rehabilitation from Neurological Injury) training led by local instructor, Justin Smallwood. Sessions will consist of 2 hours gentle training in the exercise room followed by coffee and cake in the Hub cafe. To register your interest, email Justin at or call Estuary on 01392 879009.

The talented, born and bread Topsham gal, Lena has opened the doors to Hair@Lena’s. With 30+ years experience, Lena knows all the tricks of the trade; from a shampoo and sets to colours. Call 01392 573367 or pop in and have a chat.

A new Needlecraft Group started on Thursday 5th July 2018 from 2.30pm – 3.30pm.  All are welcome, from beginners to advanced skills levels.  First project the Needlecraft Group created a 1914-1918 remembrance banner/made poppies for Topsham’s Charter Day celebrations.  Come along every Thursday to see, do, learn or just to join a friendly for a cuppa and a chat in our Bradbury Cafe.

Trouble getting those joints and muscles working? Then why not join us for gentle exercise to music in Fun to Dance.  Safe, informal and friendly – seated dance is a fun group! Suitable for people with mobility or memory problems. Give us a call to find out more!

Come join us and ‘sing-a-long’ with pupils from local schools who will be entertaining us for an hour.  A set of traditional songs for everyone to join in together and raise the roof followed by some tea and biscuits.

Friendship Group will be meeting on Tuesday 12th & Tuesday 26th February 10.30am till 12pm (50p per person for teas, coffees or squash.)

For a tasty two course meal and friendly company why not join us on Mondays and Thursdays 12.00 – 1.30pm every week at our regular Lunch Club (just £7.50 for main meal and dessert).

From Friday 2nd November 2018, We are starting a FREE fortnightly Code Club. Projects are easy to follow, step by step guides which help people learn Scratch, HTML and CSS, and Python by making GAMES, ANIMATIONS and WEBSITES! Sounds pretty cool eh?! So if you know of any one aged between 9-13 who would LOVE this, then please give us a call on 01392 879009.

Join us to experience fun, laughs and good company at a Goldies Sing Along session with Mark Hansford on Wednesday 27th February and 20th March 2019 11am till 12pm.  Singing along to 50s, 60’s & 70’s favourites (£2 donation to Goldies).

We are now working in partnership with Care Clean Exeter – specialist dry cleaners. Our collection and delivery days are Tuesday and Thursday’s. For prices and more information, please call 01392 879009 or Care Clean Exeter on 01392 218270.

Beauty by Joanne is now based at Nancy Potter House on Monday, Thursday, Friday and Saturday’s OR in the comfort of your own home. For more information, please call 07979245641.

Slimming World and Scrabble Club have also set up camp here at Nancy Potter House. Slimming World is every Monday 8:30am till 11:30am and Scrabble Club is every Wednesday 2pm till 5pm.

Please note that there is a disability drop off point in front of Nancy Potter House and a disabled parking space, electric car charging point and limited parking for visitors at the rear of the building.  Return transport can be arranged by calling the Estuary office on 01392 879009.

About Nancy Potter House

The hub is named Nancy Potter House, in recognition of the benefactor of a local trust whose generous support made this important development a reality.

Nearly £2 million was raised from local donors and national funders including a major grant worth £778,100 from the Big Lottery Fund, made possible by National Lottery funding, and grants from the Garfield Weston Foundation and the Bradbury Foundation.

Nancy Potter House is a child friendly and disability friendly facility designed to cater for all members of the community.  It has dementia signage, brail signage, portable hearing loops, baby changing and adult changing facilities, stoma friendly toilets and a free water refill point.

 A community project

Hundreds of local people helped shape plans for the hub.  In 2014, local people said they wanted to see “a range of activities for all the community under one roof”.  This became Estuary’s vision for the new facility.

Nancy Potter House will be home to a wide range of health and social care services, educational and social activities, and volunteering opportunities for all the community.  Assisted transport will be available to make it easier for people with limited mobility to access the site.